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Denis Parkinson Carpets Website Privacy & Cookie Policy

Denis Parkinson Carpets are keen to process your personal information lawfully and fairly, while ensuring you obtain full value from our website. This Privacy and Cookie Policy sets out the data processing practices carried out through the use of this website and any other electronic communications networks by Denis Parkinson Carpets.
If you have any requests concerning your personal information or any queries with regard to these practices please contact us by phone on 01424 210070.

What Information We Collect

We collect personal information from visitors to this website when you complete the contact form and also generally when you directly email us your details. We also collect additional information automatically about your visit to our website using analytical software to provide statistical and use information about our website.

Why We Collect It

Legitimate Interests: We may use and process your personal information where we have legitimate business interests for doing so, which is a justification for processing personal information Under European privacy laws. Our legitimate interests for processing your personal information collected via this website or your email communications and phone calls are:

Consent: we may also process your information where you have consented to this in order that we may:

We do not sell or share your information with anyone for marketing purposes.
If you have received a communication from us and do not wish to receive further information about our products or services you may opt-out at any time by sending us an email at info@dpcarpets.co.uk or writing to us at the following address: Denis Parkinson Carpets, 169 Ninfield Road, Bexhill, East Sussex TN39 5BD. See more about Your Rights below.

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Use of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser.

The majority of web browsers automatically enable cookies as a default setting. To stop cookies being stored on your computer in future, you’ll need to alter the settings of your internet browser. Find out more about the use of cookies, how to control or delete them on All About Cookies.org. You can also browse our website using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

We use several different cookies when you visit this website (We try to ensure this list is always up to date, but it is possible that the services we use may make changes to their cookie names and purposes and we may not be able to reflect these changes in this policy straightaway):

Cookie Purpose
Google Analytics

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We use these to understand how the website is being used, for instance which pages visitors go to most often, and if they get error messages from web pages, in order to improve the user experience and improve how the website works. User data is all anonymous.
However, we do not use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of our website.
You can find out more about Google’s privacy policy as regards its analytics service at www.google.co.uk/intl/en/analytics/privacyoverview
Facebook Facebook uses cookies when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site are being used and to optimise Facebook user activities based on users interacting with our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy, and Facebook’s privacy policy and cookie policy.
Twitter Twitter uses cookies when you share content from our website on Twitter.
LinkedIn LinkedIn uses cookies on its sites (such as linkedin.com and slideshare.net) and mobile applications. Any browser visiting these sites will receive cookies from LinkedIn. Linkedin also places cookies in browsers when you visit non-LinkedIn sites that host LinkedIn plugins (for example, LinkedIn’s “Share” button) or tags.
YouTube YouTube’s video player stores a number of cookies that enable the core functions of the player, for example, recording play progress, if you were logged in to your YouTube account, and recording your viewing statistics to be shown later on your own YouTube account page. YouTube also stores their own Google Analytics cookies, which function the same way as the ones we place for our own website.

Social buttons

On some pages of our website you will see ‘social buttons’ for: Twitter, facebook and LinkedIn.   These buttons enable visitors to engage with our social media activity. To implement these buttons, and connect them to the relevant social networks and external websites, there are scripts from domains outside of Denis Parkinson Carpets. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on the Denis Parkinson Carpets website. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites may be registering the fact that you are visiting Denis Parkinson Carpets, and the specific pages you are on, even if you don’t click on the button, if you are logged into their services.

Please check the respective policies of each of these sites to see how exactly they use your personal information and to find out how to opt out, or delete, such information.

Google reCAPTCHA

We use “Google reCAPTCHA” (or “reCAPTCHA”) on our website. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA checks whether the data entered on our website (for example, on the contact form) has been entered by a human or by an automated program or bot. To do this, reCAPTCHA analyses the behaviour of a website visitor based on a number of characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google. The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place although a logo is displayed on the bottom right hand side of each page showing that reCAPTCHA is being used and with links to Google’s Privacy Policy and Terms.

The legal basis for such processing is that the website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.  For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following link:

https://policies.google.com/privacy?hl=en

 

Disclosures

We will only disclose personal information to business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.
We may pass personal information to external agencies and organisations (including the police and other law enforcement agencies) for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity. These external agencies may check the information we give them against public and private databases and may keep a record of such checks to use in future security checks. We may also disclose personal information to the police and other law enforcement authorities in connection with the prevention and detection of crime.
We may pass personal information to our insurers in the event that a claim is made or could be made against us.

Other websites

Our website may contain links to other third party websites, such as manufacturer websites and Youtube, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. Please make sure you read a third party’s terms and conditions and privacy policy carefully before providing any personal information on a third-party website, as we cannot accept any responsibility or liability for those third-party websites.

Youtube

Our website has embedded in it videos which are hosted on Youtube. Please be aware that YouTube may collect information from you when you click on the videos or visit Youtube. The video privacy settings are set to ‘enhanced privacy’ which YouTube describes as meaning that YouTube won’t store information about visitors on our website unless they play the video.

How long do we keep your information

We will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy and Cookie Policy or until you request it is deleted, unless a longer period is required or permitted by law. If, having contacted us with an enquiry or opted in to receive communications from us, we do not hear from you for a reasonable time, we may contact you to ensure you’re still happy to receive communications from us. Please note that even if we delete your personal information it may persist on back-ups or in archives for legal, tax or regulatory purposes.

Your rights

You already have certain rights under existing data protection legislation, including a right to request a copy of the personal information we hold about you, if you request it in writing. From 25 May 2018 you will have the following rights:

a) the right to have your personal information rectified if it is out of date, inaccurate or incomplete;

b) the right to request that we delete or remove your personal information from our systems;

c) the right to restrict the way we use your information: by ‘blocking’ us from using your personal information or limiting the way in which we can use it;

d) the right to data portability: requesting that we move, copy or transfer your personal information;

e) Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests. If you raise an objection we will stop processing your personal information unless very exceptional circumstances apply, in which case we will let you know why we’re continuing to process your personal information.

We will use reasonable efforts consistent with our legal duty to provide you with your rights in accordance with data protection legislation. We do our best to keep your personal information secure. However, we cannot guarantee its security. By using our website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

To make enquiries, exercise any of your rights set out in this Policy and/or make a complaint please contact Peter at Denis Parkinson Carpets and Furniture, 169 Ninfield Road, Bexhill, East Sussex TN39 5BD.

If you are not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may be able to refer your complaint to the relevant data protection regulator. In the UK, this is the Information Commissioner’s Office.

Changes to our policy

This policy replaces all previous versions and is correct as of 12th June 2018. We reserve the right to change the policy at any time.